North Carolina experienced heavy rains in 2019, which caused extensive flooding all over Winston Salem and the Triad area. There are many variables that can cause a basement or crawlspace to flood with rainwater. Some of those issues include improper drainage systems, improper soil and grading around the structure or an improperly sealed space. We understand that any kind of damage to your home or business is a stressful situation. We strive to be a resource for our community in the event that a loss such as this occurs. Below are some steps that you as the property owner can take to help mitigate the situation before we arrive onsite. When you first find evidence of water intrusion in your basement or crawlspace there are three things that you can do right away to help stop the loss from getting worse.

1. Call Triad Service Team- we may have some ideas to help you minimize the amount of water trapped in the area.
2. Identify the entry points - if it is safe to inspect the area, identify the entry points and create a dam with cloths or towels to prevent water spreading into other areas.
3. Remove as much water as you can - again if it is safe, you can begin extracting the water yourself with a shop vac or sweeping it out with a large broom or squeegee.

In the restoration business, timing is critical. The faster that we can get onsite and begin removing excess water and drying the structure, the less damage will occur.  If water is left in a space for too long, serious structural weakening, rot and dangerous mold growth can begin. Our team has one of the best response times in the area so once you call it won’t be long before help is there! We are on standby 24/7 ready to assist you in your time of need.  When our team arrives onsite our priority is removing the excess water quickly and efficiently with industrial grade extraction equipment. Then we clean and apply anti-microbials if needed to prevent health issues related to bacteria, molds or viruses that may be present in flood water. Once the area is clean, we create a drying environment based on the needs of the situation. After the area is returned to the dry standard, we can help guide customers with suggestions on what may be needed to prevent a similar issue in the future.  In some cases, we will recommend a sump pump to remove excess water as it accumulates or may suggest you work with a local waterproofing company to prevent water intrusion completely.  No matter what issue you’re facing, Triad Service Team is here as a resource for our community. For more information you can reach us at (336) 829-5345.