Laser Printer Repair Question 4 | Is my laser printer worth fixing?
We come across this question frequently. The answer largely depends on what type of printer you have and the symptom(s) it is demonstrating. Some monochrome and color laser printers are very inexpensive and it is difficult to get parts for them and generally it is not cost effective to fix them. When you have invested $500 dollars or more on your printer it is generally worth fixing.
One of the most common symptoms is paper jamming. This can be caused by something as simple as a bent sensor or worn roller. It can also be caused by a faulty fuser or a paper pick up assembly. Customers would like us to diagnose the problems over the phone, but alas this is almost always not possible. We need to send a technician out to get a complete diagnosis.
Another common symptom is “ghosting” or “double print”. This could be caused by a faulty toner cartridge. Which is why when ever a customer calls we ask them to change their toner cartridge before we come out to their site. If changing the toner cartridge does not fix the problem we need to come out and diagnose. Ghosting and double print can also be caused by faulty fusers or laser scanners.
We also hear “My printer is making a grinding noise or a squeaking noise.” Squeaking can be caused by a faulty toner cartridge or worn rollers or a bad fuser. Grinding can be caused by many different things and usually needs a technician to come and diagnose.
If you think your printer may need service, please feel free to give us a call toll free (877) 933-3366.