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Walnut Creek, CA

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Walnut Creek, CA

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Ring of Recycling: Brother, Hewlett Packard, Panasonic, Samsung, and Sharp

Five ink-splattered matches in the Ring of Recycling later, we have five multinational corporations still in the competition: Brother, Hewlett Packard, Panasonic, Samsung, and Sharp. Taken to the dump are Canon, Konica Minolta, Kyocera Mita, Ricoh, and Xerox.
The survivors will now face… a death match!

Does the company take back all its used toner cartridges?
Brother: Yes!
Hewlett Packard: No! Not all of its inkjet products can be recycled, according to Hewlett Packard.
Panasonic: No!
Samsung: Yes!
Sharp: Yes, though they do warn you that you could be charged for sending non-Sharp products.

Can customers print from the website?
Brother: Yes!
Hewlett Packard: Yes!
Panasonic: No! You can submit a request to the website for a replacement label.
Samsung: Yes!
Sharp: No! You have to order eco-boxes.

How much information do you have to give the company before you can print a label?
Brother: None! Brother requires NO INFORMATION AT ALL from its customers!
Hewlett Packard: Some: Hewlett Packard Requires your name, address, email address, and telephone number.
Panasonic: Some. Panasonic requires your name, address, and phone number.
Samsung: Some. Your name, address, email address, and telephone number are required, and THEN Samsung automatically opts you into its email marketing program unless you uncheck a box.
Sharp: Some. Your name, address, email address, phone number, and type of business are required.

Which company takes back all its used toner cartridges and provides the fastest and easist method of returning empty printing products? This company will be the winner of the Ring of Recycling, the company we recommend for best customer service in recycling. And the winner is… BROTHER!

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