Recently, we were contacted by Victor M, Victory Workspace’s owner, who had a HP LaserJet color printer with a leaking cyan toner cartridge. Since his customers are able to use the printer as part of this alternative, portable office environment, he needed the printer fixed ASAP.
Another problem was he did not have another cyan toner since the toner he had just put in the machine was his replacement toner. When he called the chain office supply company where he had purchased the toner, they would replace the defective toner but would not cover the repair costs from a third party vendor to clean up the spilled toner in the printer. They did not have an in-house printer service repair department.
Victor searched the internet for Laser Printer Repair in Walnut Creek and found Laser Printer Resource (. Andy, owner of Laser Printer Resource, was able to get a printer technician to Victor’s business the next morning and also have a replacement toner shipped to his business the next morning by 10am.
The toner cartridge was guaranteed by Laser Printer Resource for replacement if defective and also for FREE service if toner spillage occurred within the machine due to the defective cartridge.
Andy provided prices that were competitive with the large chain office supply company and provided the extra guarantee of printer service repair. In addition, for this particular HP LaserJet color printer, Andy was able to offer compatible toner cartridges for a larger savings that still provided the guaranteed repair service in case of a defective toner.
If you are looking for printer service repair from a reliable and local company that always provides excellent customer service and has a friendly voice at the other end of the line, call us at 1-925-933-3366 or email us at firstname.lastname@example.org .
We can also quote you a price on compatible or OEM printer toner that is guaranteed for quality.
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