Are you dealing with a bad restoration contractor? You must have looked over the following signs.
Water, mold, and fire are the most common culprits for damages that take place on residential as well as commercial properties. Hiring a professional restoration contractor in Kennewick should not be taken lightly. In some cases, you are compelled to fix everything on your own, but it is still better to assign the task to a restoration professional. However, most contractors don’t turn out to be what you want them to be.
If you observe the following signs in your restoration contractor, bid them farewell, and seek help elsewhere.
No Insurance Proof
A professional restoration contractor must possess a liability policy. If they possess such a policy, they shouldn’t have a problem sharing it with you. If your restoration contractor doesn’t have insurance, any accident or injury during the restoration process will be your responsibility. In such cases, the financial burden on your shoulders can be severe. Before you sign anything with your contractor, ask them to present their insurance documentation.
They Demand Payment in Full before Even Starting
The contractor market is infested with scams, left, right and center. One of the most common signs of a bad restoration contractor is them demanding a huge sum of money or the entire contract amount before the job begins. If you have a large restoration project, a good contractor should ask for a deposit up front which will cover material costs, and then allow you to make progress payments at the end of each stage of the job.
They Are Hard to Reach
One of the biggest signs of good customer service is that you are available to respond to your client’s message and phone calls. If you have recently hired a restoration contractor and have made payment in advance, and still they are hard to reach, you have made a mistake. Furthermore, if they don’t arrive on time, and work inconsistent hours, it is a sign that you need to replace them with somebody professional. Once a deal has been signed, they should arrive on time and must complete the job within the decided time frame. Also, their customer service should be available throughout the day to respond to your calls and emails.
Restoration projects are expensive, and you can only protect your investment by hiring a reputable restoration contractor. If your contractor shows any of the above-mentioned signs, let them go, and hire someone better.
