BIO: Teresa and Mark commit to providing a positive experience for home and business owners in the Boston Metrowest communities during critical and unfortunate property damage events. They are dedicated to excellence in customer experience, quality and safety, and efficient processes. Caring for people in vulnerable and critical situations while focusing on customer and employee safety are both inherent qualities at Service Team of Professionals – Metrowest. Teresa, a US Air Force veteran, has been a registered nurse for over 20 years with a passion for helping others and upholding best practices in safety, quality, and infection prevention and control. Some of her most meaningful roles include caring for people with mental illness, serving as a forensic nurse death investigator with the medical examiner’s office, and overseeing operations as a healthcare leader. Mark has owned and operated a successful property investment business for over 10 years involving restoring homes for rent or sale. He has also worked in renowned worldwide service industries and has been recognized for leadership, safety, efficiency, and customer service.