More and more law firms are going virtual or hybrid. We here at Amata know this and have taken action to provide the kinds of high-quality services modern-day law firms need. One of those services is our virtual receptionists. They’re trained and provided to you to help support your firm.
What a Virtual Receptionist Does
A virtual receptionist performs many of the tasks a receptionist does in person, they simply perform them from home. It’s convenient for you and your clients because clients can get what they need from the comfort of their homes, and you know they’re being taken care of by trained professionals who are as available as you need them to be.
What Our Virtual Receptionists Do for You
Our virtual receptionists handle tasks such as client in-take, outbound calls, scheduling appointments, and more. Let’s take a look at these important but time-consuming tasks.
Client onboarding and communication are essential to a law firm’s success and growth. Our virtual receptionists will handle many of these tasks with a customer-first approach. They take calls, answer questions, and deliver necessary follow-ups such as appointment scheduling.
None of this would be possible without our strict hiring program. We always do multi-person interviews and put a heavy focus on customer service training. In addition, we pay our employees above average and give them comprehensive benefits packages. All of this brings in better employees which provides a better business for you.
There’s more too because our virtual receptionists are only one part of our virtual program. One of the great things about what we offer is that you don’t have to take advantage of a full-service virtual program. Still, we want to let you know what you can get if you do decide to.
More Benefits of Our Virtual Receptionist Services
The first extra benefit of our virtual services is extended business hours. We know that every firm has different hours of operation. So, we work with you to develop an after-hours call handling that works best for your needs.
Also, no matter what time it is, as soon as one of our virtual receptionists finishes a call, you get notified. You’ll receive these notifications through forms, email, or text. This way you’re always connected to what’s going on with your firm.
Another benefit of using our virtual receptionist services is phone hosting. When using our services, you can save cash by allowing us to host your business number. A virtual receptionist will be waiting on the other line and your business will continue to run smoothly.
Schedule an Appointment With Us Today
Like the virtual receptionists we provide to you, we are always ready and waiting. You can contact us in a variety of ways too. Give us a call at 1-888-525-9344, send us an email at in**@**********es.com, or use the form on our website.
