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If you are a paralegal or attorney managing your own clients and administrative tasks, you should consider hiring a virtual receptionist to help. In today’s marketplace attorneys often use a mixed approach to managing their office space. Some attorneys are full time in a traditional law firm while others split time between a traditional office and a home office. While others work completely from home. With these changes, your support staff must be flexible to accommodate the novel needs of the modern attorney work environment. Instead of hiring someone to come into the office every day, a virtual receptionist can be a better option, providing flexible options to accommodate your needs.
Here are just some of the reasons to consider hiring a virtual receptionist.
They Will Respond to Queries
Virtual receptionist will eliminate the requirement for an automated message system. At whatever time of day or night, your clients will appreciate the convenience of always speaking to a live person. When a client is in need they want to speak to a live person and feel heard. If a client’s only option if to leave a message they are likely to call another attorney. A live receptionist answering calls day or night will lead to more clients.
They will Manage Your Schedule
A virtual receptionist can help with your daily agenda and schedule. This ensures your day runs smoothly, which results in satisfied customers and a better quality of life for any busy attorney. Virtual Assistants confirm meetings with clients, communicate and make adjustments to meeting times when necessary, ensuring no time is wasted and providing a level of personalization your clients will undoubtedly enjoy.
They Will Project Professionalism
A virtual receptionist projects a much more professional feel than an answering machine or phone system where clients have to punch their way through a menu. When choosing an attorney and while working with cousel clients are looking for someone to represent them who provide confidence and competence. A Virtual Assistant is the first line to creating a feeling of professionalism. The relationship between client and virtual assistant will enhance the satisfaction of the client and allow a busy attorney to focus on the case workload.
They Will Get You New Clients
Professional virtual receptionists understand how to explain your areas of expertise and warm up prospective new clients. The calm and professionalism of a virtual receptionist can be a major driver of a prospective new client’s decision on which attorney to choose. Additionally, they are able to screen out callers who are not a match for your services.
They Will Reduce Cost
The process of hiring and training an in-house receptionist can be expensive and time consuming. Once you filter through hundreds of applications and perform a series of interviews you still have all your onboarding paperwork and then training. In addition, there are costs associated with in-house virtual receptionists such as computer equipment, insurance, paid vacations, and taxes which do not apply with virtual staff. With a virtual assistant, you keep expenses under control since you only pay for what you need. Hiring a virtual receptionist service eliminates the need to pay a setup fee and allows you to terminate it at any moment.
Contact Amata Law for a Virtual Receptionist!
If you want to hire a highly professional virtual receptionist, get in touch with us today and we’ll connect you with the right professional.
