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CRM CUSTOMER RELATIONSHIP MANAGEMENT | Free Webinar! (2/18/10 10AM PST) 7 Ways t…

Sat, January 23 2010 - 7:41 AM
Don't miss this free webinar training session Thursday, February 18, 2010 at 10AM (PST) During this web training session, Dr. Kasper will identify seven actions you can put into place that will immediately boost your customer retention. No need to form a committee or hold a board meeting to allocate money - these are real live tips you can put to use imme…

SERVICEQUALITY.US EXPANDS WORLD-WIDE PRESENCE, OPENS IN CANADA

Fri, January 22 2010 - 9:15 AM
In a press release issued today, ServiceQuality.US formally announced the opening of their Canadian presence, ServiceQuality.CA We've been doing business in Canada for the past 20 years as The Service Quality Department. "We have tens of thousands of exceptional shoppers across the great country of Canada, and now they have a local domain to call their o…

INDUSTRY NEWS | The Service Quality Department / ServiceQuality.US Kick-Off 20 Y…

Sat, January 9 2010 - 10:23 AM
In a ribbon cutting ceremony today, CEO and Chief Innovation Officer Dr. Jeffrey Kasper kicked off a year-long celebration of The Service Quality Department and ServiceQuality.US' 20th Anniversary. "Back in 1990, we had zero clients, zero shoppers, and a dream. Here we are, 20 years later. Today, we have almost three-quarters of a million shoppers, hund…

KEYNOTE SPEAKER | College & University Honorarium WAIVED!

Tue, January 5 2010 - 4:29 PM
The Service Quality Department and ServiceQuality.US announced today a special offer for colleges and universities in the United States and its territories. For a very limited number of lucky colleges and universities who book ServiceQuality.US' president and chief innovation officer, Dr. Jeffrey Kasper, to deliver their commencement address, he will waiv…

KEYNOTE SPEAKING | BOOK NOW, FREE TRAVEL!

Mon, January 4 2010 - 4:20 PM
ServiceQuality.US and The Service Quality Department announced today that all travel related costs will be waived for speaking engagements booked for president and chief innovation officer, Dr. Jeff Kasper through June 1, 2010. This is an extension of a program previously offered, due to its popularity. In today's tough economy, budgets are getting tight…

CSM CUSTOMER SERVICE MANAGEMENT | FREE Web Class – 7 Ways to Keep Your Customers…

Wed, December 9 2009 - 8:00 AM
During this web training session, Dr. Kasper will identify seven actions you can put into place that will immediately boost your customer retention. No need to form a committee or hold a board meeting to allocate money - these are real live tips you can put to use immediately and cost virtually nothing to deploy! He will also be taking a limited number of…

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