In a press release issued today, ServiceQuality.US formally announced the opening of their Canadian presence, ServiceQuality.CA We've been doing business in Canada for the past 20 years as The Service Quality Department.  "We have tens of thousands of exceptional shoppers across the great country of Canada, and now they have a local domain to call their own." said ServiceQuality.CA president and chief innovation officer, Dr. Jeffrey Kasper. Dr. Kasper continued, "This is really a re-branding to bring the Canada in line with our global strategy of local knowledge, and on the ground experience for our clients.  ServiceQuality.CA joins, ServiceQuality.US, and our presence in Great Britain -- ServiceQuality.co.UK, and our presence in The People's Republic of China -- ServiceQuality.CN together as a unified group that our clients have come to know and trust." ServiceQuality.US is celebrating their 20th anniversary in business throughout 2010.  Known for their high level of responsiveness and unwavering business ethics, and well as their ability to deliver the best return for each dollar of their client's investment.  Focusing on building customer loyalty, their secret shopping (mystery shopping or service evaluations), service measurement (paper, web, in-person, and telephone surveys) , perfectly interface with their employee & management training and recognition programs.