Some people dream of being a celebrity. People stopping them on the streets, asking for their autograph. Are you a celebity in your home town? Didi you know that a targeted mystery shopping program can help you become a celebrity?
How, you may ask? It’s simple. If your employees are doing what they should be doing, actively engaging customers all the time, using their name, finding their needs, and filling them with the best value you offer, you will become a celebrity. I’ve seen hundreds of examples of business owners and managers who are more popular than many movie stars at their local supermarket or restaurant. Customers seek them out to say hello. They track them down on the street.
Now, these owners and managers are out on the floor with customers. They are practicing what they preach. They are living examples of their vision.
Are you a celebrity? If not, or you want to maintain your popularity, give us a call and we can get you on the road to stardom!
Be sure to stop by our other web sites for additional information and ideas about building customer loyalty:
The Service Quality Department
ServiceQuality.US
ServiceQuality.CA
ServiceQuality.co.UK
ServiceQuality.CN
High Definition Mystery Shopping
