WOW! I've never been known as a great environmentalist, but every day when I turn on the news and see the devastation brought on by the British Petroleum Golf Oil S…
CSM CUSTOMER SERVICE MANAGEMENT | Are You A “Good Neighbor”?
I went onto a new coffee shop the other day, and the first thing I saw was an area set aside with a number of local business cards and flyers. I asked the owner about the display and he said, "I'm just being a good neighbor. These people do business with me, I want to help them succeed too!"
I was taken aback by his insight. Here's a guy that sells a c…
