a minute, the operator will connect the call with someone who is fluent in both the language of choice and English.  (I later found out that the rever side side of the sign has the specific instructions for the language desired.) It got me to thinking.  When I'm abroad, I seek out English speakers at local stores and restaurant, as my French, Portuguese, Spanish, Italian aren't the best. (I've been asked to please speak English, as they can't figure out what I'm trying to say -- a fact that I'm not proud of) How wonderful that a small business owner identified an opportunity and found a solution that doesn't cost a cent if they don't use it. How many additional sales will be made because customers see that this store welcomes all customers.  What's more, they are willing to go to great lengths to make sure the customer is understood and gets what they need! And yes, before you ask, we set up an account for our organization.