There seems to be no shortage of things we find annoying these days, and you certainly don't have to look far to find them. Recently, Consumer Reports was nice enou…
The Most Important Ambassadors of Your Brand: Your Employees | Answering Service
By Victor Mataraso, M.B.A.
Conversations dominate our markets. We no longer live in the days where customers and consumers turn to companies for answers. Word of mouth and the opinions of others are worth much more than the company jargon on a web site. With the advent of social networking sites like Facebook, Twitter and Yelp, your employees are talking…
