Reason #8 – Why choose an off-site receptionist to answer your business telephone calls?
Privately announced calls and “back and forth” messaging help manage your workload.
By Victor Mataraso, M.B.A.
Privately announced calls and “back and forth” messaging help manage your workload. Aside from the enhanced professional image for your business, an off-site receptionist can help you manage your workload more effectively in a number of ways. Having calls privately announced let’s you decide which calls to take and which to defer until later. Additionally, “back and forth” messaging refers to the ability of your receptionist to connect to you privately while your caller holds the line, take direction from you, then relay a message back to your caller without actually connecting the call. This allows you to work in a most efficient and productive manner by concentrating on the project at hand instead of being pulled of task by the whims of those to happen to call.
