Broker-friendly benefits enrollment services provided by Employee Retention Benefits (ERB) don’t just positively impact brokers themselves. Our services also have the potential to directly benefit the internal HR staff of a broker’s clients. Here are some of the many advantages HR teams have from working with a broker utilizing a third-party benefits enrollment service: Less Paperwork One of the biggest benefits of an automated benefits enrollment service is avoiding stacks of paperwork during benefits enrollment. For HR teams, this means less administrative work regarding manually collecting, reviewing, and processing employees’ paperwork. Moving away from paper-based enrollment also means lower material costs, more efficient record-keeping, fewer lost documents, and near-instantaneous document retrieval. Less Mistakes The more manual processes are involved, the more room there is for human error. From filling out paperwork incorrectly to making mistakes when processing paperwork or even misplacing paperwork, there are several potential errors at any point in the process, some of which may go undetected, even at the time HR reviews the paperwork. When digitizing benefits enrollment, fewer mistakes are made thanks to automated tools, which flag missing or potentially incorrect information. For HR teams, this means no need for tedious human review of enrollment applications and fewer corrections having to be made. Saved Time Time is money, and well, benefits enrollment can be a very time-consuming process – particularly when it’s paper-based. By switching to digital enrollment, the process can be smoother for everyone and savesignificant time, especially for busy HR teams. HR employees can enjoy saved time from not having to thoroughly review paper enrollment forms, manually typing in enrollment information, or reaching out to multiple employees regarding incorrect or incomplete forms. Fewer Confused Employees Questions are bound to arise when a process is new or unfamiliar to an employee. This also holds true during benefits enrollment, especially if an employee hasn’t yet enrolled in a benefits program in the past or has little prior knowledge regarding insurance coverage. Much of the confusion can be cut when employers partner with a broker who uses a digital benefits enrollment platform. These platforms keep enrollment forms simplified thanks to on-screen instructions for properly filling out the application and explanations regarding why certain information is needed. Plus, many digital enrollment platforms give employees access to various resources to better understand insurance, certain benefits, and the plans available to them. In turn, HR staff have fewer questions to answer, which gives them more time and energy to focus on non-enrollment tasks. Improved Enrollment Rates Let’s face it; employees don’t want to sign up for something they don’t understand. A benefits enrollment form which feels confusing or having trouble selecting a benefits package can make the whole process of enrolling a chore. While some employees might ask for further assistance from HR, others might just brush enrollment to the side. The streamlined application process, access to various resources and levels of support, and easy online plan comparison tools help make enrollment much less intimidating. Employees love the idea of being able to understand something on their own without constantly asking for help. As a result of better understanding the benefits of enrollment and different plans, employees are more likely to enroll. For HR staff, it doesn’t just mean less explaining on their end, but it also means they don’t have to continuously remind employees to enroll – since enrollment rates with digital platforms are already generally higher. Are you a broker looking to improve client satisfaction and reduce tension on their HR staff? Partnering with Employee Retention Benefits can provide you and your clients with a streamlined benefits enrollment and post-enrollment process. Reach out today to find out more.