Let’s face it: we live in a digital world. So many manual tasks have become more automated thanks to the increased availability of technology. This can save us time, energy, and a huge headache. The same is true when it comes to employee benefits enrollment, which many brokers are now turning to.
Don’t believe us? Below, we’ll discuss why brokers are loving digital employee enrollment platforms and how they’re beneficial for all parties involved.
Ease of Enrollment
Employees often struggle during the open enrollment period. It’s a frustrating process not just for employees but also for HR, having to interpret and answer frequent inquiries.
Streamlined employee enrollment platforms take the load off overworked HR staff and give employees a simplified way to enroll in their employer’s benefits program. The ease of enrollment means the increased odds of employees successfully finalizing their enrollment documents and fewer mistakes made when enrolling.
24/7 Access
There’s only so much time in the day employees have to dedicate to looking over enrollment paperwork and learning about their benefits. However, the 24/7 access to their employer’s benefits plan on an enrollment platform provides extra convenience and accessibility anytime, anywhere.
Once enrollment is complete, employees still have constant access to their benefits and any resources they may need regarding those benefits. Constant information and support make the employee more likely to stick with the plan and be happy they did so. It also means less communication between brokers and employees.
Saved Time for HR
Before digitizing benefits enrollment, HR staff were originally responsible for distributing enrollment paperwork, answering employees’ questions, and resolving any mistakes when enrolling. A lot of time was spent on benefits enrollment. Meanwhile, other important tasks pile up.
Automating employee enrollment saves significant time for HR employees. This way, they can allocate their time to more critical aspects of their job description.
Improved User Experience
Compared to their non-digital counterparts, automated employee enrollment platforms promise a user-friendly experience. Employees will find themselves applying for their employer’s program through an easy-to-navigate website while providing a useful guide during the enrollment process.
User experience is also often enhanced through the use of videos, online how-tos, access to live support agents, and plan recommendations customized to the employee themselves. The overall education-focused and sensual integration aspects of digital benefits enrollment are superior compared to traditional enrollment.
Proper Security
By law, the sensitive data and personal information of an employee when enrolling in their employer’s benefits program should be kept confidential. The good news is, third-party employee enrollment platforms are fully in compliance with associated laws and regulations.
These platforms also enhance security thanks to multi-factor authentication, end-to-end encryption, automated data backup, and activity monitoring for security purposes. This gives employees peace of mind while keeping employers from receiving a fine or penalty for lack of compliance.
Are you ready to graduate from the old way of enrolling your clients’ employees in a benefits program? A digital employee enrollment platform is the way to go. Call Employee Retention Benefits for more information on digitizing the benefits enrollment process.