To this end, we’ve worked to ensure insurance brokers working with us have everything they need. So, if you’re a broker who’s taking a look at us, read on to see how our enrollment services are able to make your job simpler for you.
A Word On What Brokers Need
If you’re a broker, you’ll know how extra difficult it is to work with some insurance companies compared to others.
Some examples are if an insurance company has unclear terms, complicated policies, or, worst yet, is hard to get a hold of if you have any questions. The last one is a particular problem for a whole host of reasons.
After all, if you aren’t able to easily learn the details of the plans being offered, how will you answer the inevitable questions of those you’re helping find the right insurance for? You won’t.
Additionally, if your buyers have questions after enrolling and aren’t able to get the answers they need, they’ll be far less satisfied with the insurance you helped them enroll in and, therefore, less likely to use your services or trust you in the following years.
So, in short, good communication is one of the main things a broker should look for in insurance companies they work with.
How ERB Is A Good Fit For Brokers
For starters, we at ERB do our absolute best to be available to answer questions, provide info, and make everything simple and straightforward.
This benefits brokers, employees, employers, and even ourselves, as we find that making simple plans and enrollments has the lovely effect of there being fewer phone calls of questions needing to be answered later on in the year.
Also, we have specific enrollment services, more on that in a moment, brokers are free to take advantage of.
Otherwise, we’re a good choice for brokers because we’ve been at this for long enough to become a top-rated employee benefits firm. This is thanks in part to our master enrollers, who each have at least 8 years of experience and who are available to work with independent brokers so more people know about us and those we partner with.
Our Enrollment Services Brokers Can Use
There are four main services we at ERB offer in the area of enrollment. These are:
- Pre-Enrollment Planning
- Post Enrollment Review
- Group Employee meetings
- 1-on-1 Employee Enrollments
While some brokers prefer taking over most of the enrollment process themselves to guarantee the happiness of the buyers they serve, independent brokers are free to ask about using our services in these areas to help ease their own load if they have people in need of a bit extra help.
