Heavy-duty towing services play a crucial role in the transportation industry, ensuring the smooth flow of traffic and assisting drivers in various situations. Yet, there are several misconceptions about these kinds of towing companies and the services they offer. In this article, we aim to dispel these myths and shed light on the invaluable role of heavy-duty towing companies in our communities.
Myth 1: Towing Companies Only Tow Illegally Parked Vehicles
One of the most prevalent myths about towing services is that they solely tow illegally parked vehicles. While heavy duty towing companies do handle the removal of illegally parked equipment and other large trucks, their services extend far beyond this.
Towing companies, such as Mann’s Wrecker Services, are equipped to handle a wide array of emergency roadside assistance and large vehicle recovery services. In reality, the majority of calls received by these companies are not related to illegally parked trucks but rather involve emergencies. These emergencies encompass a range of situations, including jump-starting vehicles with dead batteries, unlocking doors for drivers locked out of their cars, and providing a large amount of fuel for these big vehicles that have run out.
Moreover, heavy duty towing companies are often the first responders to drivers whose vehicles have broken down or been involved in highway accidents. It is common for large vehicles to be transporting chemicals or other cargo that need special handling during delivery, meaning accidents on the highway have the potential to cause some big problems! Because of factors like these, their expertise goes beyond towing; they possess the tools and knowledge to address various on-road predicaments.
Additionally, these companies are capable of transporting heavy equipment, such as construction machinery, boats, and even aircraft! Specialized equipment, tools, and techniques are put to work 24 hours a day 7 days a week to safely handle and transport these hefty loads throughout Jackson, Tennessee.
In summary, heavy duty towing companies offer a set of services that help the community beyond towing illegally parked vehicles. We also help take care of problematic emergencies with our roadside assistance, vehicle recovery, and heavy equipment transportation services. It is our mission to hone these capabilities, being fully equipped to handle any situation on the road!
Myth 2: Towing Companies Charge Hidden Fees for Their Services
Another common misconception about towing services is the often assumption that hidden or exorbitant fees are involved. In reality, the cost of heavy duty towing is influenced by several different things, including the distance of the tow and the weight of the vehicle being towed (most often of which is tens of thousands of pounds!).
For instance, a short-distance tow will typically incur lower costs compared to a longer tow. Similarly, the size and weight of the vehicle play a significant role in determining the cost, with larger trucks costing higher on the scale than others.
Moreover, many towing companies, including us here at your local Mann’s Wrecker Services, maintain transparency regarding their service costs. We provide upfront and detailed information about our pricing, ensuring that our customers are aware of the expected expenses beforehand. This is especially important, noting the sometimes unpredictable nature of roadside assistance repairs.
It’s important to note that while heavy duty towing services do charge fees, these fees are a reasonable investment for the invaluable service provided. Additionally, some insurance policies may cover towing costs, and various payment options are typically available. To explore potential coverage, it’s advisable to consult with your insurance provider.
Simply put, towing service costs are not characterized by hidden fees but rather by transparent pricing influenced by details like distance and vehicle size. Many insurance policies may cover towing expenses, and towing companies often offer multiple payment options.
Myth 3: Towing Companies Are Not Reliable or Professional
The almost iconic perception of unreliability and unprofessionalism surrounding towing companies is another prevalent myth. While there may be instances of long wait times or negative reviews (sometimes a situation takes both the tow company and the customer to work together to make it work!), the majority of towing companies, including us here at Mann’s Wrecker Services, prioritize reliability and professionalism in their operations.
Heavy duty towing companies use different strategies to ensure swift response times. These include managing a well-maintained fleet of tow trucks, having 24/7 dispatchers available to receive calls and disperse assistance, and utilizing GPS tracking and industry reliant software. These measures are in place to minimize delays and reach customers in need as quickly as possible.
It can be easy to miss other common variables that can really have an impact on the quality of outcome of the job! Some of these are severe weather conditions or high traffic volume that can lead to service delays. In such cases, reputable towing companies proactively communicate delays to their customers and make every effort to expedite their response.
To help you get the best possible experience with heavy duty towing companies, we suggest you put together a list of reliable companies in your area and their contact information in advance. Recommendations from friends, family, or your insurance provider can also help identify reputable towing services. Of course, we recommend giving us a call at (731) 424-2173 any time of the day or night for help in the Jackson, Tennessee, area. We can fix you up and get you back on the road in no time!
Mann’s Wrecker Services: Your Local Towing Solution
We exemplify the professionalism, reliability, and diverse services offered by most heavy duty towing companies. Beyond towing illegally parked trucks and equipment, we stand ready to assist with a wide range of roadside emergencies and vehicle recovery needs. Our transparency in pricing ensures that customers are well-informed about service costs, and our commitment to prompt response times reinforces our dedication to customer satisfaction.
If you are ever experiencing roadside trouble and need a helping hand with a high load capacity and experience in repairing large trucks and other vehicles, give us a call today…or tonight!
