Looking to hire a water damage restoration company? Beware of the warning signs of a poor service.
Following a flood or leak, you don’t have much time to restore your home from water damage and salvage the affected objects. Unattended water damage, regardless of the source, will continue to wreak havoc on different parts of your home, which is why it’s extremely important to call your local water restoration professional to resolve the issue.
There are countless home restoration companies out there, making it difficult to choose a reliable service provider. If you end up hiring the wrong company, it can make a bad situation worse.
To help you avoid this, we’ve compiled a few warning signs of a poor water damage restoration company below. If you come across one or more of these signs, move on to another company.
Not Offering a Guarantee
A reliable water damage restoration company will offer a 100% guarantee on their services. If they don’t, there’s probably something wrong with the service. Therefore, when you approach a company, be sure to ask them whether they provide a guarantee. If they say no or give a political answer, move on.
No Industry Certification
The RIA and the Clean Trust have established professional standards and accepted procedures for the industry. To get certified, technicians need to undergo training on state-of-the-art equipment and the latest procedures. Since technology and procedures keep on improving, certified professionals typically attend ongoing trainings to stay abreast of the improvements.
Why not go for a company that took the time, money, and effort to get their personnel certified instead of risking your property with uncertified technicians? Thus, keep the important sign in mind when hiring a water damage restoration company.
Not Offering a 24/7 Service
When it comes to restoring water damage, you can’t afford to wait for days. Remember, mold will start growing in as little as 48 hours if you fail to dry the surfaces. Another key sign of a bad restoration company is that they won’t offer 24-hour emergency service.
The company you hire must offer emergency services 24/7, all days of the week. They should be able even on holidays. Emergencies don’t inform you before coming up. Just as hospitals and law enforcement agencies won’t close on holidays, your home restoration company shouldn’t tell you to wait a day or two before they can address your case.
Not Responsive
A reliable water restoration company will be highly responsive to your phone calls and will immediately send their experts to assess and control the situation. You don’t want your call to be greeted with a recorded message and remain unattended during an emergency.
This is highly irresponsible on the company’s part, considering that they are there to deal with water and fire emergencies.You know you don’t want to rely on a non-responsive company.
Emergencies pertaining to water and fire damage need to be dealt with immediately.
For emergency cleaning services, reach out to S.T.O.P at your earliest.
