As a consumer, you should be asking for testimonials from your service provider. It is imperative to get qualified testimonials when doing business for the first time with a business to avoid surprises. Some questions that you should be asking and request a testimonials are: is the service provider responsive? Does the service provider deliver products as promised (on-time)? Is the service provider's quality of product up-to par? Will your full service sign provider come to your business instead of you going to see them? Is your sign company using a qualified graphic designer that has experience with company signage?