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March 21, 2013

Basement Restoration Project: Water Heater Causes Considerable Damage

Posted in: Industry News

Service Team of Professionals (S.T.O.P) of Oregon is a full-service property restoration company specializing in water damage, fire/smoke clean-up, mold, and wind/weather related damage. We can meet all of your restoration needs from beginning to end allowing you to feel at ease during this very difficult time.  We are available 24 hours a day, 365 days a year.  When disaster strikes, call on S.TO.P.  We are here to help.

This is what one our recent customers had to say about our services:

“I’m writing to express my appreciation for the fine job your company did in restoring our basement after the water heater erupted.  The water company calculates that about 120,000 gallons of water poured into the basement while we were on vacation.  Fortunately, most of it went down the drain but there was still plenty to clean up.

I chose your company from a Google search of the Internet, specifically looking from someone with a local address so I’d be sure I could get a hold of them in a timely manner.  Jeffrey was at the door within the hour, and you had people and equipment here working on the clean-up by noon.  It was a long and convoluted process, and it turned out to be much more extensive than we had anticipated.  We felt your workmanship was thorough, your workers were most courteous, and we had no hesitation giving you open access to the house while we were away.

At this point everything is back to normal.  You have responded promptly and professionally to every concern we’ve had, and we are most satisfied and appreciative of the fine job your team did.”

We love receiving letters like this.  Our customers’ satisfaction is our number one priority and we do everything we can to make sure we earn it.


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