Making a Difference If you’re a business in need of signage, you literally have dozens of choices for sign companies, both independent and franchise, to choose from.  So how do you go about this process?  According to feedback from some business representatives and owners, many feel they’re throwing a dart at a board and settling for where it lands.  Still others rely on referrals from vendors they work with and have a positive relationship with, as well as co-workers and friends. The latter choice, working with positive referrals, will more often set you up for a positive experience for both your immediate and long-term needs.  Consider this, at the Sign Factory, our success is tied to the last sign we made and installed for a customer where we met or exceeded their expectations…or failed to do so.  Becoming more successful often includes failure along the way.  You never want to have problems, but it’s how you handle the situation – fixing the problem – that allows you to improve and grow.  Not only for the specific customer you let down, but future customers, jobs and relationships along the way. That’s why we work hard to understand what your needs are.  We listen, consult, make recommendations and communicate (frequently – around milestones) to keep you involved in the process.  Our goal: deliver the sign(s) you need as agreed upon in the budget and time frame specified. It should always be this simple.  If this is what your business is missing, give us a call.  We’d love to help.