Do you believe that you’ve hired a bad restoration contractor? Here are a few signs you must look out for.
When water damage takes place, it is only a matter of time before the problem can worsen. You must remember that the clock is ticking and the longer you take to act, the more damage you will encounter. Therefore, the water should be removed and the area should be dried as quickly as possible. If the water is left to stay, it can cause mold, which affects the structural integrity of your home as well as your health.
As far as water removal and cleanup is concerned, there are several companies out there which claim to provide restoration services. Unfortunately, these companies aren’t regulated the way they should be. Some of the restoration companies either lack technical expertise or they are just a bunch of scams that are out in the market for your money. In the upcoming paragraphs, we will discuss the signs of a bad restoration company that you can’t afford to miss.
So, let’s begin.
They Don’t Answer Your Calls
A trustworthy and reputable restoration company keeps its customer service helpline always open. Their customer service representatives are available round the clock to take your calls, and listen to your problems. Such a service allows you to speak with a real human being, thus receiving same day services. If you call your restoration contractor and all you receive is a pre-recorded voice message, you should know that you are dealing with a bad restoration company, and you must seek help elsewhere.
They Don’t Offer Round the Clock Services
A good water damage restoration company will send a restoration professional at your doorstep whenever their services are needed. They tend to assess your problem before coming up with the necessary solutions. In the case of water damage, mold or a fire accident, time is of the essence. If your restoration company doesn’t offer round the clock services, or fails to reach you in time, you should drop them as quickly as possible and look for a new restoration company.
They Aren’t Certified
When talking to your restoration company for the first time, make sure you ask them to provide you with certifications. The presence of these certifications is a sign that you are dealing with a team of competent professionals, who stay abreast with the latest restoration methods as well as the advancements in technology.
Their Work Isn’t Guaranteed
A company that is legitimate and trustworthy will provide you with documented evidence of the projects they have completed in the past. You must know what their previous clients say about them. In order to do so, you can use online platforms like Yelp. If they can’t provide a guarantee of the work they have done, you shouldn’t take any risk and move forward.
