Owning a restaurant or cafe in a fast-paced and competitive industry involves providing a unique and memorable experience by cultivating a skilled sales team who can deliver excellent customer service. If you own a restaurant or cafe and need assistance to boost your sales, get access to world-renowned strategic sales, communication, and customer service tactics in training with me.

How Training With a Coach Boosts Sales

As certified business coaches, we have deep knowledge of why and how several aspects of your business contribute to the improvement or decline of just one area. Using financial and behavioral assessments, I help clients identify the effectiveness of their current strategy and create a new one that gets results. The goal is to build a compelling sales team using training in key results areas and use finance assessments such as my Industry Benchmark and Comparative Benchmark reports to create realistic sales and profit goals by determining your position in the industry compared to your peers.

Identify Talent With Skills That Get Results

Assessing team behavior and performance is a straightforward approach to building an excellent team: knowing the qualities of your key employees will help us identify what knowledge and behavior result in higher performance in your restaurant or cafe. I offer my clients a management-staff assessment as a management tool to help them hire the right talent, coach and navigate staff to higher performance and advancement, and get current employees reacquainted with company objectives and goals. With this professional assessment, you will be able to:

• To hold new employee orientations.
• To strategize employee development and performance plans.
• To coach and mentor top talent.

Create Optimal Marketing and Branding

Your restaurant or cafe’s marketing and branding are critical in maintaining a loyal customer base and attracting more prospective customers by offering unique services and fulfilling a demand that customers can’t find elsewhere. We will explore strategic marketing, branding, and advertising to reach your target customers, effectively engage prospective customers, and create distinctive branding.

Essentials You and Your Team Will Learn in Training

• I use my Sales Skills Index report to identify what sales skills you and your team need to get results.
• The successful development of sales skills involves improving interpersonal communication. You and your team will learn to identify and use hot buttons – the emotions driving customers to purchase a product or service – to provide more accurate and high-quality customer service.
• You will also learn to use compelling words and active listening in your communication to position yourself as attentive, customer-centered, and able to deliver what the customer needs. Overall, clients will learn solution selling, negotiation, and how to effectively close more sales by learning communication strategies used by global executives and sales leaders.

Owners of restaurants and cafes interested in achieving sustainable sales growth can book a consultation with me today.