Do your current operations and training programs feel stale? As a Detroit business leader, you may be relying on legacy systems or “that’s how we’ve always done it” mindsets. While comfortable, this conventional approach can limit productivity, innovation, and growth.
Instead, I invite you to take a fresh look at your operations and training through a new lens – one that challenges assumptions, tries bold new tactics, and transforms your company from the inside out.
As your FocalPoint coach, I bring an unconventional perspective to collaborating with Detroit businesses like yours. My approach is to:
Question everything. I start by examining your operations and training with a beginner’s mindset, as if encountering your business for the first time. This helps identify areas where you may be stuck in status quo thinking without realizing it.
Experiment relentlessly. Next, we design sprint-based trials to test out promising new operational workflows, training delivery methods, and more. This agile approach lets us rapidly prototype, gather feedback, and double down on what works.
Obsess over people. Employees are the heart of any great company. I ensure our experiments consider their needs and feedback every step of the way. My goal is creating systems where your team can thrive.
Get comfortable with being uncomfortable. Transformational change is filled with unknowns and growing pains. As your coach, I help you push past the discomfort to bring your boldest operational and training visions to life.
While this framework guides my overall approach, I tailor every engagement to your Detroit company’s unique culture and goals.
For example, let’s say you want to overhaul new employee onboarding. The conventional approach might be a day-long orientation with paperwork and presentations. But by questioning assumptions, we could uncover better ideas.
What if we designed an onboarding game to engage new hires? What if they learned by job shadowing first, instead of sitting through lectures? We’d experiment with these fresh approaches in sprints, rapidly iterating based on new hire feedback. This human-centered methodology results in onboarding that truly resonates.
Perhaps you want to improve your sales team’s skills. Instead of conventional training workshops, we could experiment with immersive roleplaying simulations. Observing your teams interact in simulated scenarios can provide behavioral insights to inform our training experiments. The outcome? Highly engaged, real-world training that sticks.
My unconventional approach delivers results across departments:
Reduced operational costs by eliminating wasteful practices. Streamlined workflows and digitized processes drive efficiency.
Increased output per employee by removing productivity bottlenecks. Cross-training and process improvements unlock capacity.
Greater agility and faster pivoting when market conditions change. Adaptable systems and empowered teams can rapidly respond.
Better employee retention and satisfaction through engaging, learner-centric training. Employees feel valued, not just lectured at.
Higher quality products and services by boosting team skills and precision. Expertise compounds, resulting in exemplary work.
Opportunities for innovation and growth uncovered by questioning long-held assumptions. A fresh perspective reveals new potential.
While promising transformational change, I don’t disregard all conventional wisdom. Where traditional best practices make sense, I’ll incorporate them. My goal is leveraging the best of both worlds.
If you’re ready to step outside the status quo and transform your Detroit company through an unconventional approach to operations and training, let’s talk. I offer tailored coaching packages. Contact me for a free consultation on rapidly unlocking your business’s full potential. Incremental change is good – but radical transformation is attainable.
