Some significant challenges faced by owners of restaurants and cafes are hiring talent and staff development: the food service and hospitality industries have some of the highest employee turnover rates, so strategic planning and action are imperative for better identifying skilled talent, developing efficient training programs, and using more effective employee retention practices.
If you own a restaurant or cafe and face challenges finding and keeping skilled talent, here are some strategies I use with my clients in my comprehensive business coaching sessions you can use now to start transforming your recruitment practices.
Assess the Skills and Behavior That Gets Results
Assessing team behavior and performance is a straightforward approach to searching for more talent: you should consult with your hiring manager and HR department to pay special attention to the qualities of your key employees to understand what qualities indicate high achievement and performance in your restaurant or cafe.
I offer my clients a management-staff assessment as a management tool to help them hire their ideal employees, coach and navigate staff to higher performance and advancement, and get current employees reacquainted with company objectives and goals.
With this professional assessment, you will be able to:
- To hold new employee orientations.
- To strategize employee development and performance plans.
- To coach and mentor talented team members.
- To teach effective conflict resolution.
Learn About Your Team Dynamics
Effective team collaboration is essential for successful staff development and retention: when hiring new talent, business owners, their hiring managers, and HR staff should consider how effectively all new talent collaborates with the existing team.
For example, I use a team behavior report with my clients to identify team strategy, communication, and behavioral styles to:
- Assess and analyze the current effectiveness of their team.
- Create team-building workshops so team members understand one another’s strengths and how to integrate those strengths for better performance and collaboration.
- Strategize team growth and development.
- Improve team interpersonal communication.
Effectively Communicate Your Mission, Purpose, and Vision
An engaged and motivated team resonates with the company or organization’s mission, purpose, vision, and values. As business owners, leaders, and managers, it’s essential to effectively communicate the goals central to your restaurant or cafe and your expectations to potential new hires to gauge if they are the right fit for your business.
If you’re unsure about the effectiveness of your mission, purpose, values, and vision, or the values driving your business, get reliable feedback from your HR staff or team leader.
I offer a workplace motivator report to help clients get an objective assessment to:
- Create a values action plan to define your company’s values.
- Clarify employee value to your restaurant or cafe.
- Foster engagement with a team-building summary where you discuss insights with your new and current employees.
Restaurant and cafe owners can book a consultation with me today for professional guidance in recruiting talent that adds to your vision of success.
