MYSTERY SHOPPING MISCONCEPTIONS | Building Customer Loyalty

Common misconceptions about building customer loyalty…

Over the next few weeks we’ll be answering some of these questions.  Eventually we’re going to add a FAQ page and add all of our most common questions with answers.  If you have any questions about how mystery shopping services can improve your customer loyalty

• I can’t afford a customer survey or mystery shopping
• I don’t know where to begin!
• I don’t have time to train my employees!
• Tracking customer service takes too much time!
• I’m too small to have to worry about customer service!
• I’m a single store operation, and I’m here every day – I know what my customers think!