CSM CUSTOMER SERVICE MANAGEMENT | Free Customer Loyalty Clinic 11/11/09

If you need answers, and you need them fast, this is a great, free, forum for you.  At each clinic you’ll be be in a one-on-one consultation with the best “Dr.” in the field of service, Dr. Jeff Kasper.

He will present two cases of general interest to the group, including solutions you can put to work immediately.  Then, for the remainder of the “consult” he’ll take questions from the audience, as time allows.

You won’t want to miss a minute of this valuable presentation, plus a chance to have your specific questions answered for absolutely no cost to you!

Please note, this program is presented “live” from wherever in the world Dr. Kasper may be.  This program is currently available only in English.

Click Here or go to www.service-quality.com to register