FAQs | The Laser Printer Resource Experience

Your printer starts groaning, squeaking, or clicking. The dreaded paper jam light turns on. You print out an all-important document only to see your printer decided to ghost or streak all over your hard work. None of these are ideal situations, but all of them have one easy solution: a phone call to Laser Printer Resource. You know that calling us will end with a cleaned and repaired printer, but do you know exactly what will happen during the call?

You will hear the cheerful voice of a live person, either Andrew Halperin, the owner of Laser Printer Resource, or Sadie Sloan, our customer service representative. No annoying music or recorded options. Yes, that’s right. You get to talk live to a real person.

One of the first questions we will ask you is: What is the make (the manufacturer) and model of your printer? These are some of the most popular models, which look something like this:

Monochrome Laser Printers:

· HP 1000, HP 1200, HP 3300mfp, HP 4000 / 4050, HP P1606dn, P3015d

· Lexmark E460dn

· Dell 5230dn, Dell 3330dn

· Xerox Phaser 4510N, Xerox Phaser 3250DN

Color Laser Printers:

· Dell 5130cdn, Dell 3130cn

· HP CP4025dn Printer, CP2025n

· Lexmark C734dn, Lexmark C780n

· Xerox Phaser 7500

After obtaining that information we will identify the problem that is occurring, and then we will help you resolve the issue over the phone or send out a certified technician who will happily rectify the problem for you that day or the next business day.