Printing News

Walnut Creek, CA

Printing News

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Walnut Creek, CA

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(888) 599-5675

FAQs | Is My Laser Printer Worth fixing?

Laser Printer Repair Question 4 | Is my laser printer worth fixing?

We come across this question frequently.  The answer largely depends on what type of printer you have and the symptom(s) it is demonstrating.  Some monochrome and color laser printers are very inexpensive and it is difficult to get parts for them and generally it is not cost effective to fix them.  When you have invested $500 dollars or more on your printer it is generally worth fixing.

One of the  most common symptoms is paper jamming.  This can be caused by something as simple as a bent sensor or worn roller.  It can also be caused by a faulty fuser or a paper pick up assembly.  Customers would like us to diagnose the problems over the phone, but alas this is almost always not possible.  We need to send a technician out to get a complete diagnosis.

Another common symptom is “ghosting” or “double print”.  This could be caused by a faulty toner cartridge.  Which is why when ever a customer calls we ask them to change their toner cartridge before we come out to their site.  If changing the toner cartridge does not fix the problem we need to come out and diagnose.  Ghosting and double print can also be caused by faulty fusers or laser scanners.

We also hear “My printer is making a grinding noise or a squeaking noise.” Squeaking can be caused by a faulty toner cartridge or worn rollers or a bad fuser.  Grinding can be caused by many different things and usually needs a technician to come and diagnose.

If you think your printer may need service, please feel free to give us a call toll free (877) 933-3366.

FAQs |Should I use compatible / recycled toner cartridges in my color laser prin…

Should I use compatible / recycled toner cartridges in my color laser printer?

Compatible toner cartridges are sometimes known as recycled toner cartridges.  As of this writing we at Laser Printer Resource do not recommend using compatible color laser toners.  We do not believe the quality is equal to the OEM brands like HP, Lexmark, Canon, Etc.  It is very tempting to use the compatible toner cartridges because of the huge difference in price compared to the OEM brands.  At this time, we believe the risk to damaging your printer outweighs the cost savings.  At Laser Printer Resource when we sell compatible black toner, we back it up with our technicians and they are 100% guaranteed.  We constantly monitor the technology for the manufacture of compatible color toner cartridges and when we feel comfortable enough to recommend to our clients we will do so.

FAQs | What kind of printer should I buy?

What kind of printer do you need?

We get this question fairly often.  Most businesses say they want a color printer.   However, 80 percent of all toner or ink that is used in printers is black. That is why we suggest a monochrome laser printer for most of your needs and a color inkjet or a color laser printer for color printing only. This is a basic formula to maximize your printer ink and toner costs. Individual businesses may vary in their ink and toner needs.

Most of the cost of running a printer is based on the ink or toner. Choosing the “right” type of printer can save your company hundreds if not thousands of dollars.  The type of printer you purchase depends on the quantity of print jobs, number of employees and whether or not the printer will be networked.

Please call for a free consultation before you purchase your next printer.  Call us toll free at 877-933-3366 or locally at 925-933-3366 and 415-433-3366.

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BIO: Are you a business owner? Looking for a way to get more visibility on the search engines? Join our exclusive team of industry experts. Click the MY WEBSITE link above to view a 5 minute demo of our service or call (888) 599-5675. Space is limited.