Insurance Agent/Broker Role in the Claims Process

The insurance agent’s role in the claims process is often overlooked because television advertising, radio advertising and all other advertising attempt to entice the policyholder by how much money they can save by switching their insurance to whatever carrier is advertising at that particular moment.

When you employ the services of Stanley M. Davis & Company Insurance Brokers you are not getting an insurance agent that works for one specific company, you are getting a BROKER that places insurance through many different insurance companies.

Why does this matter?

First of all, the ability to shop your insurance with multiple carriers means that we are not only look for the best price but we also look for the best coverage to meet your needs. Often the BEST VALUE when purchasing insurance is to place the policyholder with an insurance company that has affordable premiums and also good claims services as well. While claims handling can be hit or miss on any given day with any insurance company, when you are  insured through a broker, that broker has leverage with the insurance companies that he or she places business with because the insurance company knows that upsetting their broker will lead to less business placed with them. While many claims are processed smoothly and without issues, there are times when the insurance company just butchers a claim.

This requires intervention.

An individual policyholder would have difficulty navigating the numerous layers of the insurance company claims department. Chances are, most individuals would just give up and settle for something that they are not happy with or willing to except. On the other hand, they insurance broker was in a stab list book of business like Stanley M. Davis & Company Insurance Brokers, will have access to  The right people within the insurance company to help get your situation resolved in a timely manner. Well we cannot promise that every case works out to perfect satisfaction, we can tell you that we will exhaust ourselves in order to make sure that the policyholders needs are being met. To get better insurance today, give us a call.