San Jose, CA – FAQ | Can you fix my banner stand? | Signage Industry News

I recently had some ask if we could fix a broken elastic cord that holds the pole sections together for a roll-up banner stand. Unfortunately, its like so much of the electronics we but today, it’s cheaper to buy a new one. Problems with the graphic being damaged, detached or not rolling up can be easily fixed. On the other hand, problems with the hardware and mechanisms is a very different story unless the product has a lifetime warranty.

Features such as size, adjustable height, and removable graphics cassettes are easy to translate into value for your dollar but durability is often overlooked. Before making that final decision to but it is important to  consider frequency of use, transport and handling environment, and impact/cost of an unusable banner when you arrive at a trade show or exhibit.

Warrantys for banner stands are typically measured in days, years, or lifetime.  Those measured in days (90 typically) are cheap knock-offs and will require tender loving care to keep working properly.  1 year warrantys apply to significant portion of the market and will handle light local duty. Unfortunately, hardware replacement parts are not available for either of these categories and a new unit must be purchased when it breaks.Â

If you a using your banner stand frequently and/or transport via airlines a unit with a lifetime warranty is the only way to go.  Repairs can be made by simply returning the unit to the manufacturer.  Yes, there is a premium to pay up front but it will small compared to the cost of not being ready when show begins.