Pleasant Hill, CA – Computer Purchasing Advice | Avoiding Buyer’s Remorse

When customers purchase computers, one of the questions that they ask themselves is, “Will this computer be the correct computer for what I need to do?”  Or, “Will, this computer I am purchasing do everything that I need for it to do now and in the future?  One way that we at Computer Sales and Service can minimize this concern is a program we call our “Test Drive” program.  This program allows our customers who buy any computer from us to test drive the computer for 30 days.  If, within that 30 days, the customer finds that this computer is not adequate for their needs, Computer Sales and Service will provide them full credit for that computer purchase towards any computer purchase of equal or greater value.  By having the safety net which is our 30 day “Test Drive” program, our customers can feel comfortable that they do not have to pay more money for a computing solution than what they really need in order to get their work done.

Our goal is to listen to the customer to understand their needs, then provide to them the computer solution that best fits these needs within their budget.  This “Test Drive” program helps both the consumer and our salespeople because both parties can focus on finding the best computer option in both price and quality for the customer’s needs.  To our knowledge, there is no other computer business in Contra Costa County that provides this service to the customer.

One reason our customers like this service is because we sell refurbished computers and laptops, including HP, Lenovo, Dell, Sony and Apple products .  We also service all makes and models of PCs, Macs and laptops.  We repair both software problems (including virus removal), and hardware problems (including broken laptop screen replacement, failing hard drives, blue screens, and no power)Therefore we can provide all options to customers, whether it’s repairing their current computer, upgrading them to a refurbished computer, or upgrading them to a brand-new computer.

For more information, please call us at Computer Sales and Service at 925-827-1200 or drop by our business which is conveniently located in Pleasant Hill on 1936 Linda Dr. which is one street off of Contra Costa Blvd.  We are conveniently located close to all cities in central Contra Costa County including Walnut Creek, Lafayette, Martinez, Pacheco, Concord, Moraga, and Orinda.

Wade Cantrell – Owner, Computer Sales and Service