The Pool Doctor offers a lot of services, but many people want to know what services we don’t offer. Here’s a list:
- Leaks in the structure of pool. If you have a pool leak in the structure itself, then we can refer you to a reputable leak detection company who, for a fee, will perform several tests to determine the cause of the leak. In most cases, they can repair the leak as well.
- Leak in the body of the spa/hot tub. While we can fix all types of leak in the equipment, if the body of the tub itself starts leaking in most cases that is unrepairable and it is time to get a new tub. If the leak is in the jets, sometimes we can repair by finding replacement jets, but if the tub is very old, replacements might not be available.
- Resurfacing pools – if you need your gunite or fiberglass replaced, we have a referral list of reputable companies we can e-mail you.
- Moving hot tubs – we do not move hot tubs due to the fact that it takes about 5 people and there is not enough demand to keep that many people on retainer.
- Emergency service – we are a Monday through Friday, by appointment only company. We do not perform calls on evenings or weekends. Having said that, almost any problem with a pool or spa can be solved by shutting off the power at the breaker or turning off the water main. Then leave us a message and we can call you back on our next business day and try to get onsite as soon as possible.
- Over the Phone Consultation – it’s amazing to us how many people call or e-mail us trying to get free advice on how to install or repair pool or spa equipment. If you are trying to do something yourself and you don’t know how, then pay us to come out and do the work correctly. Don’t try to get us to give you something for nothing.
Hopefully this gives you a good overview of what services we don’t offer. You can reach The Pool Doctor at 510-223-7537.