Cincinnati, OH – Need Full-Time Customer Service Workers? | Staffing Center News

Customer service posts some of the highest employee turnover rates of any industry, and it’s not surprising why. Difficult customers, repetitive job responsibilities, and other factors contribute to burnout and fatigue. Unfortunately, once a representative has had enough and puts in their two weeks’ notice, it’s you and the rest of your team that’s left holding the bag.

Being short staffed makes offering excellent customer service significantly harder. After all, how can your representatives focus on one customer and give them the time and attention they deserve when the phones are lighting up, impatient customers are waiting in line, and there’s no sign of a breather in sight for the worker?

It Stops Now

Operating this way simply isn’t sustainable. The burnout becomes a snowball effect. First, one worker has enough and puts in their two weeks’ notice. Another gets fed up and leaves with no notice. The remaining staff become overwhelmed and begin questioning their reasons for staying. Before you know it, they’re looking at the job market and getting out before things get worse.

If you let it keep compounding, you’ll soon be left with no one to provide customer service, and your whole organization will suffer as a result.

That’s why it is imperative to get someone in the seats of those who leave as soon as possible. It’s not easy to find suitable staff on short notice, but working with a high-quality temp agency like Innovative Labor & Staffing Agency helps fast-track your progress and get someone good in record time.

Instead of letting things spiral, you take the reins and right the ship by making one quick and easy phone call to the staffing pros.

A Great Solution for Everyone

There’s little to no downside to hiring temps when openings present themselves.

For your staff, it shows you’re supporting them and you won’t leave them in the fire while management reviews new candidates. Whether you are working through a lengthy hiring process or prefer to just have the temps as full-time permanent hires, getting someone through the door fast is the most crucial component for ongoing success.

It’s also a great solution for your customers. With a full staff, everyone gets the time and attention they deserve. Inquiries are answered. Problems are solved. Wait times are reduced. Overall, the customer experience is elevated tenfold by simply working with a full staff.

There are perks for organization leaders, owners, and CEOs as well. Temps are employees of the agencies from which they are hired. That means training, compliances, taxes, benefits, and payroll information, all common onboarding practices, are completed before the employee walks through the door.

They are out-of-the-box ready and able to work towards providing value to your customer service operation.

Call Today!

Don’t let the snowball roll out of control. Innovative Labor & Staffing Agency has full-time customer service workers ready and able to help support your operation.

Offer the best customer service yet by hiring Innovative Labor & Staffing Agency today!