CSM CUSTOMER SERVICE MANAGEMENT | FREE Web Class – 7 Ways to Keep Your Customers 12/9/09 – 12PM EST / 9AM PST

During this web training session, Dr. Kasper will identify seven actions you can put into place that will immediately boost your customer retention. No need to form a committee or hold a board meeting to allocate money – these are real live tips you can put to use immediately and cost virtually nothing to deploy! He will also be taking a limited number of questions after the conclusion of the presentation.

While there is no cost to attend this web training session, you are required to register in advance as space is very limited. Just go to www.Service-Quality.com or www.ServiceQuality.US and click on the registration graphic.

If we may be of any service, prior to or after the web training session, we’re just a short call away at 800-432-2456, Option 3. We’re also available via email at support@servicequality.us