WOW! I've never been known as a great environmentalist, but every day when I turn on the news and see the devastation brought on by the British Petroleum Golf Oil S…
MYSTERY SHOPPING | New Year’s Resolution #4 – Take A Good Look Around
I challenge you to sit in the middle of your store or public area, with a pen and pad - undisturbed - for 10 minutes. I DARE YOU! It's a lot harder than it sounds! All you have to do is observe what's going on around you. How are your customers treated? Are the light bulbs lit? Are the pictures on the wall straight? Are the chairs stained or dusty? Is t…
