By Victor Mataraso, M.B.A. When I tell people we provide off-site or virtual telephone reception services, I am often asked if that is similar to a virtual assistant (VA). Virtual assistants represent…
There seems to be no shortage of things we find annoying these days, and you certainly don't have to look far to find them. Recently, Consumer Reports…
Read More →Revenge of the Receptionist How your unanswered telephone translates to an overflowing inbox and what to do about it. By Victor Mataraso, M.B.A. It wa…
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