Property Management FAQ – What is the process to get started?
May 6, 2011
Once you’ve made the wise decision to get started with us, the rest is reletivly simple from that point.
We will set up an appointment to meet at the home where one of our agents will perform an intake checklist. Once finished, we fill the management agreements, take picture of your home and your job as the owner is done.
If home if priced right, we typically rent out homes in less than 21 days.
Property Management FAQ – Questions and Concerns
April 30, 2011
What type of properties do you manage?
We manage single family homes, town homes, condos and multi family units.
How much will my home lease for?
For obvious reasons, every home is different. Things such as location, amenities, whether the home is furnished or not…etc, all play a roll as to what your home could rent for. Typically, on our first meeting, we are able to give you a price range based on our research and experience in renting out similar properties.
What ways will you market my rental?
We use a variety of methods. Some of which include, but not limited to:
-Multiple Listing Service
- Front Door
- Hotpads
-Oodle
-Trulia
-Vast
-Yahoo Real Estate
-Zillow
-Craigslist
-Etc.
I have a home warranty on my home. Could this be used on my property if needed?
The fact that you have a home warranty on your home is a wonderful thing that could end up saving you thousands of dollars. We highly recommend having one on your rental property! Especially if your property has a history of things going wrong inside it. We would gladly use your warranty coverage to repair or replace any items covered under the policy.
Do you withhold any money for repairs, if needed?
Yes, we minimally withhold $200 to cover any minor repairs. Anything costing more than that would require your approval and payment.
Are your management fees fixed or negotiable?
When our fees are already rock bottom, there is very little room for negotiations, if any at all. By law however, all fees are negotiable between broker and owner.
Property Management FAQ – How long have you been in business?
April 23, 2011
Charles Lassey has been licensed in the State of California Since 2005. As briefly mentioned in his bio, he has been involved in Real Estate for close to 15 years now while as an apprentice with his mother, who was also a Real Estate Broker.
Property Management FAQ – Where are you located?
April 16, 2011
Because we are a non traditional real estate company, we are able to pass on on tremendous savings to our clients, mainly property management clients because we dont have a “storefront”. ACL Real Estate and Property Management’s address is:
ACL Real Estate and Property Management
20885 Redwood Rd. Ste 247
Castro Valley CA, 94542
Property Management FAQ – Do you offer discounts to first time customers?
April 9, 2011
Yes! We offer discounts to any landlord who obtains our services for more than one property! Please call us directly to inquire about your scenario.
Property Management FAQ – How much does your service cost?
April 2, 2011
To obtain our property management services our fees are as follows:
- Property Management for 1 complete year.
- All advertising of property
- Provide rental application
- Verify all references including previous landlord and employment
- Provide credit check/eviction check
- Signing of lease
- Annual Property Inspections (if applicable)
- Collection of monthly rent
- Provide monthly statements detailing account activity
- Assist with maintenance requests (owner responsible for fees)
- Move-in Inspection/Move-out Inspection
We take pride in what we do and we are good at it! References are available upon request. If you would like, we would be more than happy to come out and do a free, no-obligation consultation at your home.
Property Management FAQ – Why are your property management fees so low?
March 26, 2011
Why are your Property management fees so low?
We are able to keep cost very low because we do not operate out of one physical location. A few years ago, we realized that the high overhead we were spending on an office location could be converted into tremendous savings for our clients if we operated as an hybrid Real Estate Company-without a major storefront. All of our appointments are conducted over the phone and at the actual location of your home/Investment.
5 Frequently Asked Property Management Questions – Oakland, CA
March 19, 2011
To start off our CityScoop column we’re publishing a short series on 5 common questions that we get. Over the next few weeks we’ll be answering each of these questions below in detail. When we’re finished we’re going to build a FAQ page and add them to the page. Over the course of the year we’ll be building out our FAQ page to help provide the answers you’re looking for.
- Why are your Property management fees so low?
- How much does your service cost?
- Do you offer discounts to first time customers?
- Where are you located?
- How long have you been in business?



