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MYSTERY SHOPPING | New Year’s Resolution #5 – Get It Out There!

January 1, 2010

We’ve been online since 1995.  As a matter of fact, we’ve reduced our consumption of paper from 10,000+ pages of paper – non-recycled, I might add – each WEEK to less than 5,000 in a YEAR!

How? simply put, we got on the “Green” wagon before it was cool!  In the olden days, we would fax, or worse mail, a report to a client.  The in turn, would fax or send copies to their managers, who may fax or make still more copies.

In the “new age” we now target exactly who the client wants to receive a report, down to the exact location.  No extra work for them, and everyone gets the information they need, immediately.

So, your New Year’s Resolution should be to make sure you’re getting the information out to those who need it, with as little effort and thought by you as possible,

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One Response to “MYSTERY SHOPPING | New Year’s Resolution #5 – Get It Out There!”

  1. CUSTOMER LOYALTY MANAGEMENT (CLM) / CUSTOMER SERVICE MANAGEMENT (CSM) | Article Recap January 2010 on February 5th, 2010 11:06 am

    [...] MYSTERY SHOPPING | New Year’s Resolution #5 – Get It Out There! [...]

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