MYSTERY SHOPPING MISCONCEPTIONS | Building Customer Loyalty
August 31, 2009
Common misconceptions about building customer loyalty…
Over the next few weeks we’ll be answering some of these questions. Eventually we’re going to add a FAQ page and add all of our most common questions with answers. If you have any questions about how mystery shopping services can improve your customer loyalty
- I can’t afford a customer survey or mystery shopping
- I don’t know where to begin!
- I don’t have time to train my employees!
- Tracking customer service takes too much time!
- I’m too small to have to worry about customer service!
- I’m a single store operation, and I’m here every day – I know what my customers think!
Announcing Service Quality Mystery Shopping Services On CityScoop!
August 26, 2009
This is our first article here at our CityScoop news column. We’re just launching so check back for more infor soon. We’ll be adding a ton of content to this site over the course of the next year. If you have any questions give us a call today and we’ll be happy to help you!
