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	<title>Answering Services News - SF Bay Area</title>
	<link>http://cityscoop.us/bayarea-answeringservices</link>
	<description>This column is authored by Reliable Receptionist. Located in the San Francisco Bay Area ( San Jose, Oakland, Walnut Creek, CA) they publish about telephone answering, remote (mobile) receptionists and other answering service alternatives.</description>
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		<title>Annoyed by the Automated Telephone Attendant?  You&#8217;re not Alone.</title>
		<description><![CDATA[There seems to be no shortage of things we find annoying these days, and you certainly don&#8217;t have to look far to find them.  Recently, Consumer Reports was nice enough to survey Americans on just what bugs us the most. Among the top responses was Not Getting a Human on the Phone.  Now when it [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2011/08/13/annoyed-by-the-automated-telephone-attendant-youre-not-alone/</link>
			</item>
	<item>
		<title>Revenge of the Receptionist</title>
		<description><![CDATA[Revenge of the Receptionist How your unanswered telephone translates to an overflowing inbox and what to do about it. By Victor Mataraso, M.B.A. It was not much more than a decade ago that e-mail was just coming on the scene and, &#8220;You&#8217;ve got mail,&#8221; was music to your ears. How times have changed. Now the [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2011/08/06/revenge-of-the-receptionist/</link>
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		<title>Savvy Attorneys Have Profitability Locked Up.</title>
		<description><![CDATA[The key to a more profitable practice for Attorneys is to keep overhead low while still maximizing every opportunity to increase billable hours. Today, savvy law firms are taking advantage of a new secret weapon that helps them accomplish both. An off-site Receptionist (sometimes called a virtual receptionist or remote receptionist), can help insure all [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2011/03/27/savvy-attorneys-have-profitability-locked-up/</link>
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		<title>Attention Contra Costa County Attorneys!</title>
		<description><![CDATA[Reliable Receptionist is pleased to be affiliated with The Bar Group, an independent network of local professionals providing a wide variety of business resources to small and solo law firms in Contra Costa County. Through our association with The Bar Group, we will be offering resources designed to help attorneys enhance their professional image, improve [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2011/02/19/attention-contra-costa-county-attorneys/</link>
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		<title>The Most Important Ambassadors of Your Brand: Your Employees</title>
		<description><![CDATA[By Victor Mataraso, M.B.A. Conversations dominate our markets. We no longer live in the days where customers and consumers turn to companies for answers. Word of mouth and the opinions of others are worth much more than the company jargon on a web site. With the advent of social networking sites like Facebook, Twitter and [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2010/05/25/the-most-important-ambassadors-of-your-brand-your-employees/</link>
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		<title>When is an Answering Service not just an Answering Service?</title>
		<description><![CDATA[When is an Answering Service not just an Answering Service? Top 5 Mistakes Business Owners Make When Choosing a Telephone Service Provider. By Victor Mataraso, M.B.A. Whether you are a business owner blessed with too many phone calls, or an entrepreneur looking to convert callers to clients with greater consistency, a telephone answering service can [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2010/01/30/when-is-an-answering-service-not-just-an-answering-service/</link>
			</item>
	<item>
		<title>Top 3 Qualities to Look for in a Telephone Receptionist.</title>
		<description><![CDATA[Top 3 Qualities to Look for in a Telephone Receptionist. by Victor Mataraso, M.B.A. There are many benefits to having a live, professional receptionist answer telephone calls for your small business. Among them are enhanced professional image, improved customer service and the ability to manage your workload more effectively. As with anything, there are certain [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2009/11/04/top-3-qualities-to-look-for-in-a-telephone-receptionist/</link>
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		<title>Why a Remote Receptionist May Be More Intelligent than a Traditional Office.</title>
		<description><![CDATA[By Victor Mataraso, MBA If you&#8217;re in business for yourself and have considered hiring staff or leasing a traditional office to grow your small business, there may be a more intelligent way to enhance your professional image, improve customer service and manage your workload more effectively.  Unlike a traditional telephone answering service, a remote receptionist [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2009/10/19/why-a-remote-receptionist-may-be-more-intelligent-than-a-traditional-office/</link>
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		<title>Do I Need a Call Center, Answering Service or Remote Receptionist to Answer Telephone Calls for my Small Business?</title>
		<description><![CDATA[Do I Need a Call Center, Answering Service or Remote Receptionist to Answer Telephone Calls for my Small Business? By Victor Mataraso, MBA If you need help answering the telephone for your small business, there is a dizzying array of choices available. From massive call centers in distant countries to locally-based remote receptionists and telephone [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2009/10/06/do-i-need-a-call-center-answering-service-or-remote-receptionist-to-answer-telephone-calls-for-my-small-business/</link>
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		<title>Top 5 tips to build, develop, and maintain a strong business relationship with an off-site receptionist.</title>
		<description><![CDATA[By Victor Mataraso, M.B.A In light of our current economic state, outsourcing parts of business has become a popular option. Many small business owners have discovered the many benefits an off-site receptionist can bring to handling the front end of the business as they continue to maintain the back end. When answering the phone lines, [...]]]></description>
		<link>http://cityscoop.us/bayarea-answeringservices/2009/09/23/top-5-tips-to-build-develop-and-maintain-a-strong-business-relationship-with-an-off-site-receptionist/</link>
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